Birmingham Midshires is a trading name of the Royal Bank of Scotland and is a part of Lloyd’s Banking Group. Its headquarters is at Pendeford Business Park in Wolverhampton, but the company has 67 offices all over England, including in Cardiff, South Wales.
|Department||Contact Number||Opening Hours|
|Customer Services||0843 557 4855||9am-6pm|
|Fraud Helpline||0844 248 2902||9am-6pm|
|Savings Accounts||0844 248 2903||9am-6pm|
|Your Account||0844 248 2904||9am-6pm|
|Security||0844 248 2906||9am-6pm|
Whether you are an existing customer of Birmingham Midshires or are considering opening an account with them, it is important that you are able to contact customer services should anything go wrong with your finances or you have a complaint to make about Birmingham Midshires as a company. The customer service number is available during the opening hours in the table above and it is a team of professional advisers that understand that finances and banking can sometimes be a confusing and complicated business. To contact the customer service team, call 0843 557 4855 and selet Customer Services from the automatic menu that is given to you.
The Fraud team with Birmingham Midshires will ensure that your account is safe, and that you can put your mind at ease knowing you are in safe hands. If you have recieved an email claiming to be from Birmingham Midshires, but you are unsure if the email actually came from the team, you can call the Fraud helpline on 0844 248 2902 in order to speak to a member of the team. If you would like to know more about spotting fraudsters, see the Birmingham Midshires website.
Once you have decided that you would like to invest some savings with Birmingham Midshires, you can take a look at the options available on their website. If you are looking to open an easy access savings account (this is Birmingham Midshire’s most popular option) then you can read all about them in the savings accounts category. To enquire about other accounts with Birmingham Midshires, call 0844 248 2903 and a member of staff will help you as soon as possible.
If you are an existing Birmingham Midshires customer, then you will have an account that is accessed via their website. You can log into your account using a username and password of your choice, plus a memorable date. If you have forgotten any of this information, please call the account contact number on 0844 248 2904.
Obviously, security is a top priority when it comes to your savings accounts and anything untoward should be reported immediately. Birmingham Midshires understand that customers put their trust in them 100% and so they aim to guarantee a completely safe and secure service at all times. Help and advice regarding security can be found on their website in the ‘security’ category at the top of the homepage which explains how Birmingham Midshires keeps your information and your money safe. It is important as a finance company that Birmingham Midshires is committed to protecting their customers from fraud. The fact that they are backed by the biggest bank – Lloyd’s Banking Group can also give you peace of mind that they use top security at all times. If you find that you are banking a lot online, you might want to go ahead and read Birmingham Midshires advice on how to safely manage your finances online and how to avoid dangers such as hackers and fraudsters. If you have any questions regarding security do not hesitate to call 0844 248 2906.
Save time & money with our handy phone option guides
Ratings for the best customer services departments
The best deals and voucher codes for top UK companies