Birmingham Midshires is a trading name of the Royal Bank of Scotland and is a part of Lloyd’s Banking Group. Its headquarters is at Pendeford Business Park in Wolverhampton but the company has 67 offices all over England, including in Cardiff, South Wales. The company was first formed in 1986 as a building society, known as Birmingham Midshires building society and it took over the Royal Bank of Scotland in 1999. Today, Birmingham Midshires offer a range of savings and specialist mortgage products and their savings balances amount to 12 billion, with their mortgage assets worth around 32 billion.
|Department||Contact Number||Opening Hours|
|Customer Services||0843 557 4855||9am-6pm|
|Savings Information||0844 248 2902||9am-6pm|
|Savings Accounts||0844 248 2903||9am-6pm|
|Your Account||0844 248 2904||9am-6pm|
|Security||0844 248 2906||9am-6pm|
Whether you are an existing customer of Birmingham Midshires or are considering opening an account with them, it is important that you are able to contact customer services should anything go wrong with your finances or you have a complaint to make about Birmingham Midshires as a company. The customer service number is available during the opening hours in the table above and it is a team of professional advisers that understand that finances and banking can sometimes be a confusing and complicated business. You can read everything you need to know about Birmingham Midshires on their website, but if you are considering trusting them with your savings you might want to call their customer services number beforehand just to find out a little bit more about the company before you go ahead and make that commitment. If you have a complaint to make about Birmingham Midshires, whether you feel that you have been less than satisfied with their customer service, you feel your financial security has been compromised or you are having trouble accessing any of your accounts, then you can also call the number above as it will be the most effective way of getting to the bottom of any queries or complications. If you need to contact Birmingham Midshires at a time when their customer service line is closed, you can try their live chat service available on their website, or check out their FAQ’s to see if any other customers have been experiencing similar issues to you.
Birmingham Midshires is ultimately a savings service that strives to provide the best possible opportunities for its customers. If you would like to begin saving but are a bit confused about where to start or feel a little bit out of your depth at all of the different accounts available to you, then you can visit the Birmingham Midshires website where they have a ‘savings explained’ category which explains all of the different ways in which you can save with Birmingham Midshires so that you can open the account that best suits you and your lifestyle. You can choose an easy access or fixed term account. Easy access is useful if you want to save regularly or irregularly as it gives you the freedom to withdraw your money at short notice, without facing any charges – hence the easy access. If you know you don’t need to access your money for a while and want to benefit from generous interest rates then the fixed term savings account may be just what you need to get together some healthy savings. You can read all about both of these accounts on the Birmingham Midshires website. Other savings information includes information about yearly or monthly interest and also a breakdown of all of the different ways that you can manage your account (mobile, phone or email). If you have a large sum of money you would like to save, the category also includes information on how to go about doing this in a safe and secure way by creating a savings portfolio. You may also benefit from spreading your savings over different accounts. You can read all about how to do this on the website.
Once you have decided that you would like to invest some savings with Birmingham Midshires you can take a look at the options available on their website and do not hesitate to call the savings accounts contact number if you have any questions along the way. If you are looking to open an easy access savings account (this is Birmingham Midshire’s most popular option) then you can read all about them in the savings accounts category. The easy access account has unlimited withdrawals and you can choose whether you would like it to acquire monthly or yearly interest – you can print the page out if you would like to have a good read over it and you can also call the number above for more information. Please be sure to read over any terms and conditions before committing to opening an account and remember that with an easy access account your money is not locked away and you can gain access to it at any time.
If you are an existing Birmingham Midshires customer, then you will have an account that is accessed via their website. You can log into your account using a username and password of your choice, plus a memorable date. If you have forgotten any of this information, please call the account contact number as it is important that your account is accessed in a secure way. If you ae new to Birmingham Midshires and have only just created an account, you will first need to activate it before you can log in and use it. To activate your account, simply visit the Birmingham Midshires website and follow the link at the top of the homepage. You will be given an access token (via email) and a username that is confirmed in your welcome letter and you will need these two pieces of information to then set up your security details (including choosing your memorable date). Once this is all done you will be able to start viewing your savings account details immediately. The account is useful because it provides all of your information in the one place so you can check your balances all at once. If you notice any unusual activity on your accounts that wasn’t done by you then please do call the account number as soon as possible so that this can be looked into. If you are having any issues or have any questions whilst setting up your accounts, please call the account contact number and a friendly adviser can talk you through the process.
Obviously, security is a top priority when it comes to your savings accounts and anything untoward should be reported immediately. Birmingham Midshires understand that customers put their trust in them 100% and so they aim to guarantee a completely safe and secure service at all times. Help and advice regarding security can be found on their website in the ‘security’ category at the top of the homepage which explains how Birmingham Midshires keeps your information and your money safe. It is important as a finance company that Birmingham Midshires is committed to protecting their customers from fraud. The fact that they are backed by the biggest bank – Lloyd’s Banking Group can also give you peace of mind that they use top security at all times. If you find that you are banking a lot online, you might want to go ahead and read Birmingham Midshires advice on how to safely manage your finances online and how to avoid dangers such as hackers and fraudsters. If you have any questions regarding security do not hesitate to call the number shown above.
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