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Birmingham Mail Customer Services Contact Number – 0843 596 3515

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Opening Times for Birmingham Mail

Day Opens Closes
Monday 8.30am 5.00pm
Tuesday 8.30am 5.00pm
Wednesday 8.30am 5.00pm
Thursday 8.30am 5.00pm
Friday 8.30am 5.00pm
Saturday 8.30am 5.00pm
Sunday 8.30am 5.00pm
Birmingham Mail
Floor 6
Fort Dunlop
Fort Parkway
B24 9FF

Contact the staff working for the Birmingham Mail newspaper and website using the information on this page. Submit stories, photographs, and videos. Make complaints and corrections, or advertise with them.

  • Business Name: Birmingham Mail
  • Phone Number: 0843 596 3515
  • Opening Times: 24/7
  • Head Office Address:  Birmingham Mail, Floor 6, Fort Dunlop, Fort Parkway, Birmingham, B24 9FF
  • Website:

About Birmingham Mail

The Birmingham Mail is the largest newspaper in Birmingham, with distribution across the West Midlands. It is also one of the biggest-selling local newspapers in the whole UK. The Trinity Mirror Group publishes the newspaper, along with the Daily Mirror and the Birmingham Post. The Birmingham Mail runs a daily edition from Monday to Saturday. Its sister paper, The Sunday Mercury, publishes on Sundays. As of the end of 2017, the Birmingham Mail split into two distinct businesses. The newspaper is still in print, while Birmingham Live is the digital platform for online news. The Editor-in-Chief at this time is Marc Reeves.

Birmingham Mail Contact Numbers

Call the head office when you need to get in touch with the Birmingham Mail.

Phone Number
Opening Times
Head Office
0843 596 3515
(Mon – Fri) 8.30am – 5.00pm
(Sat – Sun) 8.30am – 5.00pm
News Desk
0843 596 3516
(Mon – Fri) 8.30am – 5.00pm
(Sat – Sun) 8.30am – 5.00pm
0843 596 3517
(Mon – Fri) 8.30am – 5.00pm
(Sat – Sun) 8.30am – 5.00pm
0843 596 3518
(Mon – Fri) 8.30am – 5.00pm
(Sat – Sun) 8.30am – 5.00pm
0843 596 3519
(Mon – Fri) 8.30am – 5.00pm
(Sat – Sun) 8.30am – 5.00pm
0843 596 3520
(Mon – Fri) 8.30am – 5.00pm
(Sat – Sun) 8.30am – 5.00pm

Head Office – 0843 596 3515

Call the Birmingham Mail head office on 0843 596 3515 if you need to reach them. Whatever your query is, the staff can direct you to the right person. You might want to speak to a specific Editor or Journalist. Even if you don’t know who you need to speak to, they can transfer you to the relevant specialist. This depends on whether you are trying to contact the Birmingham Mail or the Birmingham Live head office department.

News Desk – 0843 596 3516

The News Desk is the hub of Birmingham Mail stories. Call 0843 596 3516 if you want to connect to the News Desk. You can also ask to speak to someone on the Picture Desk if your call is about images. The team can take information from you and arrange any accreditation. If you want to sell your story, images, or video, ask for the syndication team. They can ensure you receive a fee if the Birmingham Mail uses it.

Advertising – 0843 596 3517

The Birmingham Mail has a history of over 100 years in local communities in the region. It has a daily print circulation of 19,200. The Birmingham Live website receives 38 million page views a month from 8 million visitors. This makes it an excellent platform to target the regional customer base. Call 0843 596 3517 to speak to the Birmingham Mail about advertising with them. Alternatively, send an enquiry or book online.

Complaints – 0843 596 3518

The Birmingham Mail staff do their best to source correct information for their stories. Call 0843 596 3518 if you have a complaint to make about something in the newspaper or on the website. If you spot a factual error, call so Birmingham Mail can correct it. You might have an issue with an article featuring you, or one of the competitions. If you think the Birmingham Mail broke the Editors’ Code of Practice, contact IPSO.

Directory – 0843 596 3519

As the prominent source of news and information in Birmingham, the Mail also has a Directory. Retailers, restaurants, and other businesses can register for the list. Users searching for services in Birmingham can find your business. Call 0843 596 3519 if you want to promote your business by joining the Birmingham Mail Directory. Ask for Stacey Barnfield if you are in a local band hoping to gain exposure in Birmingham.

Careers – 0843 596 3520

Since the split between the print and digital teams, there are different places and roles available with the Birmingham Mail. As the business is downsizing, they may not have current vacancies. However, you can always call 0843 596 3520 and ask about recruitment. Otherwise, keep checking the Trinity Mirror jobs website for listings. Send an e-mail to if you would like an unpaid placement.

Other Ways to Contact Birmingham Mail

Readers of the Birmingham Mail or Birmingham Live can get in touch online. Follow their Facebook and Twitter pages for updates. You can message them on these sites with feedback or story ideas. Another way to contact Birmingham Mail about stories is to send an e-mail to Contact the editorial teams by post using the address in the sidebar for Birmingham Mail, and this one for Birmingham Live:

Embassy House
60 Church Street
B3 2DJ

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