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Bell Insurance Customer Service – 0843 816 6489

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Bell Insurance

Day Opens Closes
Monday 8am 7pm
Tuesday 8am 6pm
Wednesday 8am 7pm
Thursday 8am 6pm
Friday 8am 7pm
Bell Insurance
David Street
CF10 2AA
  • Business Name: Bell Insurance
  • Phone Number: 0843 816 6489
  • Opening Times: 8am – 7pm
  • Head Office Address: Ty Admiral, David Street, Cardiff, CF10 2AA
  • Website:
Bell insurance is part of the Admiral Group which also includes sister companies Diamond Insurance and All of these companies are motor insurance companies. Bell is what is known as a ‘black box’ company, meaning they fit a black box into the driver’s car which in turn will reduce the cost of their insurance should they stick to the ‘rules’ (speed limit etc). This type of car insurance is aimed specifically at young drivers who are looking to reduce their insurance costs. Bell Insurance, like most of the Admiral Group, has its head office in Cardiff, Wales, which can also be used as a postal address for complaint letters. The Admiral group was first founded in 1993 and is listed on the London Stock Exchange.
Department Contact Number Opening Hours
Bell Head office  0843 816 6489 8am-7pm
Car Insurance 0843 816 6491 8am-6pm
Other Services  0843 816 6492 8am-7pm
Claims  0843 816 6493 8am-6pm
Help and Support  0843 816 6494 8am-6pm

Bell Head Office – 0843 816 6489

Bell is part of the admiral group and a trusty insurance provider that aims to save money for young drivers. Bell offer a black box insurance with ‘plug and drive technology’ which has abolished curfews and monthly mileage limits which have previously been associated with black box coverage. The Bell head office is in Cardiff and you can use the number above to call them should you need to. There are a few reasons as to why you might want to give the Bell head office a call, whether you are having issues with some insurance that you have taken out with Bell or whether you just have general enquiries about the company or the Admiral group as a whole. Perhaps you have taken out a policy but have decided you would be better of on a different one and would like to switch. There is plenty of information available on the Bell website regarding insurance policies as well as other services on offer from Bell. The website is an extremely useful resource if you are thinking about taking out car insurance and if you have any questions about what you have read, then give the head office a call – they are a team of professionals that can certainly help you decide on the right policy for you. The website also includes general information about car ownership such as how to tax your car and different documents that you need when in possession of a vehicle. You can also update your policy straight from the Bell website.

Car Insurance – 0843 816 6491

You can get a direct car insurance quote on the Bell website as well as look at questions that other new drivers are asking about insurance policies. Bell pride themselves on using the latest Plug & Drive black box technology which promises a better driving experience for young drivers. Although black boxes are often associated with restrictions such as curfews and mileage limits, the latest from Bell means that young drivers no longer have to deal with these type of limits, yet still get a very reasonable price on their insurance. Bell also guarantees that your premium will never increase during your policy, despite your driving score and after three months you may even be eligible for a discount. The Bell Plug & Drive is only required to be used during the first three months of your policy. You will then be asked to give the box back and in most cases, users will receive further discounts, depending on their driving during the previous three months. After three months, there is also cashback and extra savings available. If you would like to learn more about the latest Plug & Drive technology, then you can head to the Bell insurance website where they have a video demonstrating how it works, and how it is fitted into your car. If you are considering Bell car insurance, you can get a quote quickly and easily on their website. The car insurance helpline is also available to anyone that wants to ask further questions or gather further information about the policies before they commit themselves. Bell Insurance aims to make taking out insurance with them as ‘hassle free’ as it possibly can be. After the black box has been plugged in, you are ready to go. As a safety procedure, you will be regularly updated with your driving skills by email so you can have a constant idea of how you are doing. The great thing is that you are free to drive, when and where you want. The Plug & Drive black box is also self-installed so you don’t need to wait around for an appointment for someone to come and have it fitted! If you have questions about the policy, then you can have a look at the Frequently Asked Questions on the Bell Insurance website to see if anyone has asked the same as you. Professionally answered questions on the website include ‘can I drive my car before I have plugged in the unit?’ and ‘How does the box know who was driving at certain times?’

Other Services – 0843 816 6492

As well as the Plug & Drive black box, Bell Insurance has a number of other services available to their customers. Breakdown cover is available as an additional product which will give you peace of mind should anything go wrong whilst driving. Covers that are available include many benefits in their package including roadside assistance and nationwide recovery. If you want to be covered for breakdown assistance by Bell Insurance you can call the number above and you will be connected to the right department and your cover can start as soon as 48 hours later. There is a summary of the cover levels available on the Bell Insurance website and there will be no callout or express charges should you require breakdown assistance. The assistance also includes the recovery of caravans and trailers up to 23 feet and is available all year round. As well as vehicle and motor insurance, Bell Insurance also offers travel insurance for any type of trip, family holiday, business trip, you name it, so you can relax and enjoy your time away. Bell Travel Insurance is of a high quality and ensures that you are totally covered during your holiday. It includes 24-hour emergency support, medical expenses cover of up to £10, 000, 000 as well as £ 50, 000 in personal accident cover. You can also choose an additional cover that is customised to the type of holiday that you are going on, eg. skiing or golf. Call the number above to get a no-obligation quote and decide whether you would like to holiday with Bell Insurance.

Claims – 0843 816 6493

You can begin the process of claiming by calling the number displayed above. making a claim is explained on the Bell Insurance website where questions regarding police involvement, stolen cars and car repairs are all answered for you. Making a claim doesn’t have to be a lengthy and scary process and you will have the full support of Bell Insurance so that you can definitely get your money’s worth. If you have previously made a claim but are not happy with the outcome, or need to make one but are unsure how to proceed, then please call the claims helpline and give details of your vehicle and the accident that you were involved in.

Help and Support – 0843 816 6494

Knowing that help and support is on hand from your insurance is important and there is a help and support section available on the Bell Insurance website. You can contact Bell Insurance in the form of a live web chat, or you can call the help and support number shown above if you would prefer to talk to someone in person. The support centre also includes an ‘accessibility’ category which allows you to make special requests from Bell Insurance if you have a disability. Bell can send you product literature in the form of Braille or audio books if needed.

Bell Insurance Social Media

The best way to get in contact with Bell Insurance regarding a specific subject is to call the numbers above. However, if you only have a minor issue or general enquiry you might like an alternative way of contacting them. Social Media is a great way to do this and you can often guarantee that you will get a quick response. Bell Insurance are available on the following platforms:

Twitter: @bell_insuranceuk

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