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Autoglass

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for Autoglass

Day Opens Closes
Monday 12am 12am
Tuesday 12am 12am
Wednesday 12am 12am
Thursday 12am 12am
Friday 12am 12am
Saturday 12am 12am
Sunday 12am 12am
Address
Autoglass
1 Priory Business Park
Cardington
Bedford
Bedfordshire
MK44 3US
Website

0843 178 5356

Everyone in the UK has probably heard the jingle “Autoglass repair, Autoglass replace” at some point in their lives. Whether you are new or an existing customer, this page tells you how to contact Autoglass.

  • Business Name: Autoglass
  • Phone Number: 0843 178 5356
  • Opening Times: 24/7
  • Head Office Address: Autoglass, 1 Priory Business Park, Cardington, Bedford, Bedfordshire, MK44 3US
  • Website: autoglass.co.uk

About Autoglass

Autoglass is the leading company in the UK for glass repair and replacement. Their nationwide network of over 1,000 mobile technicians will visit any location to fix the customer’s car. Autoglass serves more than 1 million customers every year. They work with major UK insurance companies to handle claims for damage. Autoglass will always try to repair before replacing to save you money. They can repair or replace any type of glass to the original manufacturer standards. Their workmanship is guaranteed for as long as you have the vehicle. Autoglass is part of the world-leader vehicle glass development and research company, Belron.

Autoglass Contact Numbers

Contact Autoglass at any time of day or night by calling the numbers below.

Department
Phone Number
Opening Times
Customer Services
0843 178 5356
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Appointments
0843 178 5357
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Payments and Claims
0843 178 5358
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Autoglass Business
0843 178 5359
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Autoglass Specials
0843 178 5360
(Mon – Fri) 24/7
(Sat – Sun) 24/7
Complaints
0843 178 5361
(Mon – Fri) 24/7
(Sat – Sun) 24/7

Customer Services

Contact Autoglass customer services on 0843 178 5356 if your vehicle requires glass repairs. Any repair or replacement is guaranteed, so call if the quality of work lets you down later. Autoglass claims to be able to work with any vehicle and any type of glass. You might want to call and check if they can work with your make or model if the vehicle isn’t a common type. As well, Autoglass has the technology to carry out ADAS calibrations. Call before booking an appointment if your windscreen has special calibration requirements. You can also buy windscreen wipers and blades when you book Autoglass services, so call to discuss this.

Appointments

Call 0843 178 5357 to book an appointment with an Autoglass technician. You must provide details such as your surname, postcode, vehicle registration number, and the damage to the vehicle. Autoglass will use this information to confirm with your insurance company. Repairs usually take 30 minutes, while it can be an hour for a replacement. Autoglass will book you in for the soonest available appointment. If you need to make any changes, you should call or do this online. Call if Autoglass does not contact you ahead of your appointment. Sometimes they might have to reschedule. Appointments could take longer than expected.

Payments and Claims

You can pay for your repairs online, over the phone, or pay the repair technician in person when they visit. Autoglass accepts debit and credit cards for payment. The cost of the work will depend on whether it is a repair or replacement, and if your car insurance policy covers glass damage. If you have insurance, usually you will only have to pay your excess and it won’t reduce your No Claims Bonus. Autoglass will take care of your insurance claim for you. This will take away the hassle of digging up paperwork and dealing with your insurance provider. Call 0843 178 5358 to make or discuss an insurance claim or an outstanding payment.

Autoglass Business

Businesses can open an account with Autoglass to access their fleet vehicle services. From small fleets to over a hundred vehicles, Autoglass can offer repair and replacement. They also offer fleet checks to locate damage before it gets any worse. Repairs to restore glass before it becomes too damaged are much more environmentally friendly, too. Autoglass can make sure that your fleet stays operational and reduce time off the road for repairs. Call 0843 178 5359 to enquire about opening an Autoglass Business account. Or call if you need to find a service centre, organize a fleet inspection, or order personalized cards for drivers.

Autoglass Specials

Autoglass can cater to repairs and replacements for specialist glazing. This includes buses, coaches, rail, HGV, agricultural vehicles, and even mobile homes. Autoglass technicians can source the specialist glass and get vehicles operational again as quickly as possible. From trucks to combine harvesters, Autoglass can help to minimize disruption to your business. Contact the Specials Team on 0843 178 5360 and they will send a mobile unit to wherever you are. If you think your vehicle might be too specialist, still call and find out how Autoglass can help you. They can work with cranes, ferries, hospitality trucks, or classic cars.

Complaints

Unlike many companies with complicated procedures, Autoglass has a one-step complaints process. This means that you should only have to complain once to receive a final response. You can call 0843 178 5361 to make your complaint. This could be regarding delays or cancellations for appointments, fitting incorrect products, or a lack of communication from customer services. You should allow Autoglass to investigate further or discuss goodwill gestures. If you are unhappy with their final decision or it takes longer than 8 weeks, then you can escalate it to the Financial Ombudsman. They will step in and review your complaint.

Other Ways to Contact Autoglass

Autoglass is reachable by phone, post, e-mail, and social media. If you would rather not call, it’s easy to get a quote or book a repair online. If you experience any problems or need to get in touch after that, then send an e-mail to customer.services@autoglass.co.uk. You can also contact Autoglass on Facebook or Twitter. These pages do not have the verification tick, but they are the customer services pages for Autoglass. The teams will reply to messages between 8.30am and 7pm from Monday to Friday. They are also on hand on Saturdays from 9am to 5pm. Lastly, there is the option of writing a letter to the Autoglass head office, too.

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