All information about Atlas Editions can be found here.
|Head Office||0843 658 0801|
|Customer Services||0843 658 0802|
|Complaints||0843 658 0799|
|Products||0843 658 0798|
|Delivery and Returns||0843 658 0804|
|Subscriptions||0843 658 0797|
|Atlas Editions||Opening Hours|
|Head Office||8am-5pm Monday-Sunday|
|Head Office||Atlas Editions, PO Box 1760, Southampton, SO18 9JW.|
Atlas Editions is a French mail order company founded in 1954 which is a subsidiary of The Atlas Group, a Swiss company owned by De Agostini, a multinational company that is based in Italy and is the world’s leading publisher of booklets and gaming technologies. Atlas Editions is Frances’s top publisher of cultural products series, and their products can be ordered either at newsagents, at home or by correspondence. The company is De Agostini Group’s direct to consumer business and has been publishing and creating themed collections and consumable products for years, and aims to provide consumers information and entertainment at an affordable price. They operate throughout Europe and Scandinavia and have over 5 million customers who they send over 40 million parcels to each year. In the UK Atlas Editions has grown from just offering one trial collection that started in 2002, to having around 28 exclusive, home-grown series that range from children’s products to family reference publications and models that are suitable for the most serious adult collector.
If there is anything else you would like to learn about Atlas Editions you can call any of the numbers provided on this page to gain all of the information you may be looking for.
There is a wide range of products available on the Atlas Editions website which shows the variety of their collections that made them so popular. Their miniature military vehicles include things like World War 2 bombers, jet age military aircrafts and Aces of the Air pocket watches. They have a collection of Eddie Stobart products that celebrate the company such as miniature Eddie Stobart models, Eddie Stobart plates and pocket watches, along with ‘World of Stobart’ products. Their transport vehicles and large models selection includes legendary ocean liners and classic coaches, and their classic cars and motorbikes displayed touring cars, the Jaguar collection and superbikes. The decorative miniatures selection features a whole range of miniatures for collectors, including Royal Splendour dolls collections and British Birds figurines. This wide range of products means that so many people with different interests could find themselves finding a collection that they are interested in, as the difference between military vehicles and dolls shows that the company doesn’t specifically design one niche’s kind of collection. All of their products are 100% authentic to Atlas Editions and won’t be found anywhere else, and will always be at the highest quality as they extensively research every product they sell to ensure they’re completely accurate.
If you would like to know anything else about the products that you will find on sale at Atlas Editions then you can call 0843 658 0798 and there will be a member of staff ready to help answer your questions.
If you have ordered a product from Atlas Editions and you would like to know more about the delivery times and when you can expect to receive your parcel, you can easily check their website for all the information you need. If the product you are waiting for is a new order then you should receive your delivery within 28 days of first ordering it, and if you have an existing order set up for a collection then your packages will be despatched about every 4 weeks, making your timing to receive them fairly even. Once you have received your packages, Atlas Editions gives you 14 days to decide if the order is up to your standards, and if you decide that you’ve changed your mind about the product or are unhappy with its quality then you can send it back without having to pay – your payment must only be sent if you have decided to keep the products after the 14 days. If you have decided that you want to stop a collection that you have set up an order for you can at any time – you don’t have to give any specific reason you can just tell Atlas Editions you would like to cancel the collection and it will be done straight away for you.
If you are unhappy with the product you have received from Atlas Editions then you can return the delivery within 14 days after receiving it and you won’t have to pay for the product. The return address that you should send the product back to is:
PO Box 1760
Any return postage costs must be covered by yourself. After you have sent your delivery back to Atlas Editions, you should allow 4-6 weeks processing time as it takes a few weeks for deliveries to arrive back to the company. Your account will be updated as soon as Atlas Editions have received the product, meaning that you will no longer have the product listed as being delivered to you and you will not be registered as owing Atlas any money. If you receive a payment reminder after you have sent the product back, you are advised to ignore it, as it takes several weeks for parcels to arrive so their system will not be aware of the fact that you have sent the product back.
If there is anything else you feel you would like to know about the delivery and returns process with Atlas Editions then you can call 0843 658 0804 where a member of staff will available to help you.
There are a number of collections that you can subscribe to, all of which will send you deliveries every 4 weeks. To set up a subscription with one of these collections you can simply find the collection that you wish to have and click the subscribe button, which will take you to a page that will ask for your personal details and will lay out a price plan for you so you can see how much you will be spending every four weeks. There is always an introductory offer which pulls you into the subscription and usually a free product along with the piece of the collection that you have ordered from. Each of these subscriptions will contain a certain amount of products that you can collect over time and will introduce you into the world of model collection.
If you have any further questions about starting a subscription with Atlas Editions for one of their collections then you should call 0843 658 0797 and someone will be ready to answer your queries for you.
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