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AnyVan

All calls to this number cost 7 pence per minute, plus your telephone providers access charge. Please note we are not associated with any of the companies listed on this website. This is a call connection service.

Opening Times for AnyVan

Day Opens Closes
Monday 8am 9pm
Tuesday 8am 9pm
Wednesday 8am 9pm
Thursday 8am 9pm
Friday 8am 9pm
Saturday 9am 5pm
Sunday 9am 5pm
Address
AnyVan
The Triangle
5-17 Hammersmith Grove
London
W6 0LG
Website

0844 248 3401

Whether you are moving house or a man with a van yourself, you could benefit from using AnyVan. There are details below to help you contact AnyVan. They are here to help you with bookings seven days a week.

  • Business Name: AnyVan
  • Phone Number: 0844 248 3401
  • Opening Times: 8am – 9pm
  • Head Office Address: AnyVan, 5th Floor, The Triangle, 5-17 Hammersmith Grove, London, W6 0LG
  • Website: www.anyvan.com

About AnyVan

Angus Elphinstone and Benn Goor founded AnyVan back in 2009. It is a European online marketplace for transport services. AnyVan operates in the UK, Germany, France, Spain, Italy, and Ireland. Customers list the items and type of removal or delivery job on the website. AnyVan’s transport partners will then place bids for the job. The customer can choose the best offer and make a booking with them. Over 3.3 million people use AnyVan, as well as 60,000 transport providers. The company partners with Gumtree, Zoopla, and Preloved. It aims to optimize haulage space and reduce carbon dioxide production at the same time.

AnyVan Contact Numbers

Contact AnyVan on these helplines to receive assistance any day of the week.

Department
Phone Number
Opening Times
Customer Services
0844 248 3401
(Mon – Fri) 8am – 9pm
(Sat – Sun) 9am – 5pm
Bookings
0844 248 3402
(Mon – Fri) 8am – 9pm
(Sat – Sun) 9am – 5pm
Complaints
0844 248 3403
(Mon – Fri) 8am – 9pm
(Sat – Sun) 9am – 5pm
Magic Van
0844 248 3404
(Mon – Fri) 8am – 9pm
(Sat – Sun) 9am – 5pm
For Business
0844 248 3405
(Mon – Fri) 8am – 9pm
(Sat – Sun) 9am – 5pm
Transport Partners
0844 248 3406
(Mon – Fri) 8am – 9pm
(Sat – Sun) 9am – 5pm

Customer Services

Contact AnyVan customer services on 0844 248 3401 for website support. They can provide guidance on making a listing, as well as amending or removing it. Receive advice on what you should look for when you choose a Transport Provider. Learn how to accept a quote and what will happen next between you and the provider. Call to check the insurance policy for AnyVan bookings before you use the platform. You can also enquire about the payment system, as there is an initial deposit and then a remaining balance to pay. Call this number if you have any questions about the recommendation system, which could get you £10 credit.

Bookings

AnyVan can assist with all types of moves, not just the most common furniture or boxes of items. They can move cars, motorbikes, and other vehicles, including boats. You can utilize the removal service for houses or offices. There are specialist services for transporting antiques, industrial machinery, or even livestock. They can help you with waste disposal, or you can just book manpower if you do not need an actual van. Call 0844 248 3402 for help with existing bookings if you have any problems with a delivery provider. AnyVan can liaise with them for you regarding delays, payments, and any other arrangements.

Complaints

Call 0844 248 3403 if you are not happy with the services you received through AnyVan. You can make a complaint about a specific driver or transport provider company, or AnyVan itself. This could be about the quality of customer service, including time-keeping or damage to goods. Report issues with the website if you experience problems, as well as last-minute cancellations. AnyVan will try to resolve your complaint as soon as possible, and write to you within 3 business days. If this takes longer, they will keep you up to date until they notify you of their final decision. After 8 weeks, you can escalate it to the Financial Ombudsman.

Magic Van

Under the slogan “free moves for good deeds,” AnyVan offers moving services for charity. Call 0844 248 3404 to nominate a worthy cause for the free moving service. They have helped to deliver old furniture to charities, or old pianos to schools and residential homes. As long as you are moving something to benefit a good cause, AnyVan might choose you. Another way to submit a nomination is to tweet with the hashtag #MagicVanMoves, or e-mail magicvan@anyvan.com. If you work somewhere in need of a free piano, you can fill out an online request form. Contact AnyVan if you have further questions about their charity work.

For Business

Businesses with high volumes of delivery could benefit from AnyVan For Business. They offer collections, deliveries, and installations for retailers or business-to-business companies. There are great rates for the bespoke service with a dedicated account manager and automated billing. Technology integrations allow businesses to easily book, including multi-drops. Call 0844 248 3405 and ask to speak to the For Business team if you want to join the service. Call if you are an existing For Business customer and have any issues with your invoices or the service received. Business customers could also e-mail business@anyvan.com.

Transport Partners

AnyVan is the platform, and their Transport Partners provide the services. Anyone who runs a delivery or removal business can sign up to become a Transport Partner. It allows you to source jobs whenever and wherever you want. Customers will choose you if you make the best bid, and leave a review. You can earn some extra money on the routes you are already driving. AnyVan will offer jobs to suit your vehicle fleet, haulage space, and operational area. Call 0844 248 3406 to find out how to sign up and join the AnyVan community of drivers. Current Transport Partners can call for assistance if they experience any problems.

Other Ways to Contact AnyVan

For the fastest response time, speak to AnyVan customer services over the phone. If you just have a quick query, send a Tweet to @AnyVanUK or leave a Facebook message. If you would prefer, you could send an e-mail directly to hello@anyvan.com for customer support. For general enquiries, you can send an e-mail to info@anyvan.com. They will respond as quickly as possible, but this could take up to 24 hours. This is why it is better to call in more urgent cases. If you are making a formal complaint, you can do so in writing by sending a letter to the AnyVan head office. There are some helpful online guides if you just need advice.

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