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Amazon Contact Number – 0844 826 8084

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Opening Times for Amazon

Day Opens Closes
Monday 24 hr N/A
Tuesday 24 hr N/A
Wednesday 24 hr N/A
Thursday 24 hr N/A
Friday 24 hr N/A
Saturday 24 hr N/A
Sunday 24 hr N/A
Address
Amazon
Head Office Amazon.co.uk Ltd
Patriot court
1-9 The Grove
Slough
Berkshire
SL1 1QP
Website

0844 826 8084

Amazon is one of the largest and most successful online retailers, pioneering many of the hallmark practices of the digital age. Spanning the entire world with an all-encompassing range of products, Amazon is the go-to store for any digitally-minded shopper. Beginning as a retailer for electronics and other technology, Amazon quickly expanded by using its unique online business model to sell clothing, games, telecommunications, homeware, tools, books and literature, films etc. Recently Amazon have expanded to include fresh groceries. You can contact the Amazon customer services department on 0844 826 8084.

Amazon Contact Numbers

Department Contact Number Opening Hours
Customer Services 0844 826 8084 24 hours
7 days a week
Head Office 0844 826 8084 24 hours
7 days a week
Deliveries and returns 0843 557 3372 24 hours
7 days a week
Complaints 0843 320 9598 24 hours
7 days a week

Amazon Customer Services – 0844 826 8084

The Amazon customer services department is available to call if you need to inquire about a problem with an order, product inquries, you need to cancel an order or change an order, you need to report a fake seller or you have some other questions. When you call the customer services department you will need to specify where you are located as they will be able to transfer you to the appropriate team with the correct databases and information. If the wrong item has been delivered or it is faulty, the wrong size or the wrong colour you can call the customer services department to discuss fixing these issues. Get in touch with the customer services department by calling 0844 826 8084.

Amazon Head Office – 0844 826 8084

The Amazon UK head office is located in their new office in London. You can call the head office to inquire about the company history, the company legal information or you want to be redirected to another department to inquire about other specific topics such as finance or marketing. You can get in touch with the head office by calling 0844 826 8084.

Deliveries and Returns – 0843 557 3372

Amazon have many delivery options for you to choose from: free delivery, one-day delivery, priority delivery, standard delivery or pickup, express delivery, same-day (evening delivery), nominated day delivery for small items, nominated day delivery for large items and expedited delivery. They also have the pickup options that are available usually in certain stores or post offices. All of their deliveries take different amount of days to arrive and cost different prices. Amazon also offer certain products under their Amazon Prime scheme, which allows free next day delivery as well as other delivery options for free – paying £79 a year or £7.99 a month. To find out more regarding a delivery or your delivery has not arrived on time or has arrived damage you can contact the delivery team on 0843 557 3372.

If you would like to return a product due to being unhappy with the product or for other reasons you should go to the website, log in and go to the returns support menu. It will bring up a list of items you have bought and you will need to select the item you would like to return, enter why you are returning it and select the return method. You will need to print the returns label and post the package. If you have returned your item and not received a refund or you have not received a confirmation email you should call the returns team on 0843 557 3372.

 

Complaints – 0843 320 9598

If you have had a negative experience with amazon or an amazon seller you can contact the complaints team and file a complaint. You will need to have your reason for complaining ready as well as any order and account details. You can also contact the complaints team to discuss talking to the financial ombudsman service or to report a dodgy seller on their site. To get in touch with the complaints team please call 0843 320 9598.

13 Comments

david andrew

Some timeago Amozon changed my password for my account. Please remedy this. As it is of enormous inconvenience

Reply
HILARY PARKINSON

I have changed my password several times at Amazon request. Every time I try to log on my password is not accepted. Please can you rectify this problem for me soon? Thanks

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Timothy Kevin Gill

Dear Sir/Madam…Order No205-5838059-0673102…HP J3 M81AE 301 ink cartridges..seller vandekampzndbzjh…HAS NOT BEEN RECIEVED….I have e mailed thru your e-mail service but to no avail…this item was purchased using your credit card facilities…I therefore expect a full refund of £16.99…I LOOK FORWARD TO YOUR RESPONSE….ps…have had lots of items from you in the past ..no problems at all…was completely out of ink and had to go to Staples to get some…..I hope I can see a resolvement of this issue… TK GILL

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June Gouldsbrough

Desperate for some advice. I ordered an item on amazon which should have been delivered on Monday 22nd Jan. This item still has now been delivered to me. The seller is Yesgameon who I have contacted several times but have had now joy. They told me on Monday to give then 1 to 2 days to contact the courier. It is now 4 days on and item still not been delivered. Have sent several emails since first one but have had no answer. My order number is 205 3225864 7396303, item cost £5.99 plus £2.98 postage totalling £8.97. I have come to you for help as I do not know what else to do. Please advise.

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Jorge Blanco

You took my $50.00 dollars gift card that I got from my boss for x-mas present that I was trying to use towards a tablet purchase. You close my account that I have no access now I gave you all the information that you require from me and you still took the money and close my account. So I take it that you will keep the money that belongs to me this is a bad dishonest way to rip people off this is stealing in the name of “For security reason we are closing your account” but you are keeping my money this was my first experience with Amazon and it was not a good one I am pretty sure that I will never get my money back but I will never do business with you again you are very dangerous and what is sad you send me a credit card to purchase items in your website does not make any sense at all now I would be very afraid to even open your website page not different from Isis/dash website 50.00 dollars free money for you.

Reply
Rhys

What Number If Alexa Has Charged You 200+ Pounds For Something that you dident sign up for

Reply
jeanne leighton

placed an order on 2/19 and it still hasn’t shipped and that was 5 days ago…what’s the hold up? I order many items from amazon but if this continues I will be looking elsewhere

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Christopher Conover

My Amazon Prime Account indicates a $27 plus change credit due to a recent refund, but I just got a Store Card Account indicating I need to make a payment of $9.38. could you possibly resolve this issue for me?

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Debbie Haselden

My daughter purchased a Kindle HE fire for me and it was to be a new one, went to see about taking pictures and there is A LOT of pictures all ready on this Kindle and there not my family, we were under the impression this was a new Kindle not a refurbished one, TY but I want a new one how do I go about getting that to happen.

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Ann Blakeney

would like to know how I can redeem my refund for a pair of jeans that I returned. I was notified that the jeans had been received, and the $19.53 would go back on my Visa card I just found out today Amazon has issued a gift card . How do I redeem this gift card?

Reply

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