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Speak to the customer service team for Alpha Rooms on the number the number to the left where they will be able to assist you with bookings you have already made and those that you are looking to make on their site.
|Booking and payments||24/7|
|Head Office||8 am – 11 pm Monday to Sunday, the same for Bank Holidays|
|Head Office|| Alpha Holidays Limited.
5 Vine Street
Phone the customer service team on the number the number to the left for Alpha Rooms were they can assist you with queries you might have regarding making bookings on their site.
If you fear that your order has failed and hasn’t gone through properly, you can use the number above to check to see whether it has, and all of the details are correct.
Use the Alpha Rooms customer service number above to gather final information about your flights and ensure the times haven’t changed at all.
If you would like to discuss the travel documents you will need when you go on holiday, you can phone the number above to find out if they will be sent to your home address, or they will need to be printed off by you.
To make a booking with Alpha Rooms you can phone the number the number to the left. Here they will be able to assist you in searching for the best hotel or a combination of hotel and flights for your specific destination and date period.
When you phone this number it is advisable that you have a budget, date frame and destination in mind if you are looking for your holiday or you could also describe a specific booking that you have seen online. You can then use this number to get the booking made and ensure it all goes through correctly.
Alpha Rooms have many different payment options available through their site, if you have previously booked your holiday or hotel and would like to make a payment for it, you can do so on the number above. When you phone this number having your booking number is important, so they can locate it quickly and get the payment put through in a timely manner.
If you need to make any changes, amendments or cancellations you can do so when you ring the number the number to the left. When you phone this number they will be able to tell you if you are able to make the changes you request to your current booking.
When you phone this number it’s important that you have your booking number to hand so that the customer service team can locate your booking quickly and determine whether or not the changes you need can be completed.
If you would like to enforce the Price Promise that is offered by Alpha Rooms you can do so on the number the number to the left. When you phone this number you will have to provide details of the booking you have made through the site, as well as information, such as the domain, for the site where you have seen the same booking cheaper. It’s imperative that you make this call within 24 hours of your Alpha Rooms booking otherwise the Price Promise cannot be enforced by the company and you won’t receive a refund on the booking difference.
If you are having technical issues navigating the Alpha Rooms website you can phone the number the number to the left. When you phone this number you can provide details of the issues you are facing using the site and the technical team will be able to hopefully fix the problem whilst you’re on the line or get it sorted at their end and help you with what you are doing.
Phone the complaints line for Alpha Rooms on the number the number to the left. When you phone this number you can make a complaint about the services you have received from them, or make a complaint about the holiday or hotel stay when you return. Whilst you’re on the line, Alpha Rooms will do their best to ensure your complaint is answered sufficiently, but in some instances, it might take a little longer and they will have to get back to you following an investigation into your complaint.
You can also contact the complaints department for Alpha Rooms through the post, write to them at the following address:
Alpha Holidays Limited., Plantation House, 261 – 263 Ecclesall Road, Sheffield, South Yorkshire, S11 8NX.
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