Will the latest social network innovation known as Twitter Commerce provide any long term enhancements for the world of online retail?
As with everything, wearable tech is not without its drawbacks and risks. Can we, the consumers, learn to trust this latest tech fad and how will forward thinking adapters such as Barclays incorporate it into their customer’s experience?
We asked Jay Ivey of Software Advice to explain why CRM software is so important and how it can help.
We all know cold calls are an annoying fact of modern life. However, they don’t have to ruin our lives.
Errol Allen is a customer service consultant whose expertise goes back to his high school years. Here’s what Errol had to say when we quizzed him on the problems of customer service today.
Whether you know it or not, you’re giving companies like Netflix, Spotify and Google your personal details all the time. Learn the effects of data sharing here, and what you can do to protect yourself.